Frequently Asked Questions
Afrika Warehouse is an online store dedicated to showcasing and selling a diverse range of clothing, accessories, home decor, and fabrics inspired by African culture. Our products are crafted from traditional African fabrics and are designed to celebrate and share the rich heritage of the African continent.
Our fabrics are carefully sourced from a diverse range of countries throughout Africa. We collaborate with local artisans and suppliers across the continent, including regions in West Africa, East Africa, and Southern Africa, to bring you a rich tapestry of traditional and contemporary textiles. Each piece reflects the unique cultural heritage and craftsmanship of its origin, ensuring that you receive high-quality, authentic fabrics with a story behind them.
Yes, if you order multiple yards of the same fabric, it will be shipped as one continuous piece. The length of the continuous piece depends on the fabric's manufacturing constraints, which are typically 6 or 12 yards.
To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. When you're ready to checkout, go to your cart, review your items, and follow the prompts to enter your shipping information and payment details. Once your order is confirmed, you will receive an email with your order details and tracking information.
We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. All transactions are processed securely to protect your personal information.
We offer a range of shipping options to suit your needs, including standard, expedited, and express shipping. Enjoy free U.S. standard shipping on orders over $150! Shipping costs and delivery times vary based on your location and the shipping method selected. You can view all available shipping options and costs at checkout.
Yes, we offer international shipping to various countries. Shipping costs and delivery times for international orders may vary based on the destination. For more details on international shipping options, please visit our Shipping Information page.
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package through our shipping carrier's website.
Delivery times vary based on your location and the shipping method chosen. Typically, orders are processed within 2-3 business days, though custom items, such as our pre-cut fabric bundles, may take a bit longer. During checkout, you'll see an estimated delivery date, which includes both processing and shipping times. Once your order has shipped, you’ll receive a tracking number so you can easily monitor its progress. For more details, please visit our Shipping Information page.
We offer a return policy for items that are in their original condition and packaging. If you're not satisfied with your purchase, please contact our customer service team within 14 days of receiving your order to initiate a return. For detailed information on our return policy, including any applicable fees or conditions, please refer to our Returns and Exchanges page.
If you have any questions or need assistance, you can contact our customer service team via email at info@afrikawarehouse.com, or by using the contact form on our Contact Us page. We strive to respond to all inquiries as quickly as possible.
To stay informed about new arrivals, special promotions, and updates from Afrika Warehouse, you can subscribe to our newsletter. Simply enter your email address in the subscription form on our website to receive regular updates.
Unfortunately, we do not offer wholesale purchasing at this time. Our focus is on providing a curated selection of products directly to individual customers through our online store. We appreciate your interest and encourage you to check back in the future for any updates regarding wholesale opportunities.
Afrika Warehouse operates exclusively online and is based in New York. We do not have a physical storefront, but you can browse and shop our full range of products on our website.
STILL HAVE A QUESTION?
If you have a question that wasn’t answered in our FAQ section, please don’t hesitate to reach out to our customer service team. We’re here to assist you with any inquiries or concerns you may have.